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Videotel is not only the leading manufacturer of industrial digital media players and interactive digital signage solutions, we are also consumers. Nothing frustrates our team more than trying to call for technical support when we need it. The typical scenario is that you call a number and you are dumped into this mile-long automated phone system. After pressing a dozen buttons you are put on hold. When someone finally answers they realize they can't help you are transferred to another level of support. After 20 minutes on the phone, you are totally frustrated and vow to never call again.
You will be pleased to know that's not us! At Videotel we encourage you to pick up the phone, dial our number, press an extension and we will help you immediately. It doesn’t matter what our role, we will take your call and answer your questions. And yes, even our CEO looks forward to talking with you.
Founder and Chief Executive Officer
Mark Schneider joined Videotel, Inc. in 1991 as the Director of Operations. Mark was not only instrumental as the driving force behind the growth of the company but also instrumental in the development of Videotel’s product line. Mark became Co-Owner of Videotel in 2006 and appointed Chief Executive Officer. Mark is passionate about niche hardware growth and has been at the forefront of audio and video development for over 20 years, at both the executive and senior management level.
Mark is grateful to have experience existing in the deep trenches of Videotel since the early 1990s and understands all facets of what it takes to run a long-term successful business.
As CEO, Mark is leading Videotel’s transformation to become a world-class niche digital signage company which not only dominates the mainstream solid-state digital signage player market but is also expanding its reach into both the low-end and higher-end digital signage markets to ensure that Videotel offers reliable and cost-effective solutions for any size organization.
Vice President of Sales and Marketing
Lisa Schneider was appointed Vice President of Sales in February 2011, after being at the forefront of Videotel’s sales efforts in the USA for 9 years. Most recently, Lisa has served as Vice President of Sales and Marketing and has been the main driver in building Videotel’s strategic partnerships and new sales and account management.
Lisa has over a decade of sales leadership experience in managing sales channels and technological product sales in various industries. Lisa is instrumental to the success of Videotel's global sales, including strategic sales, direct sales, and channel sales. She has a contagious positive spirit with extensive knowledge, experience, & relentless determination in building trusting business relationships. Lisa holds a Bachelor in Business Communication from California State Fullerton.
Teresa Jenkins is Videotel’s "right hand" as it pertains to all facets of administrative support related to sales, marketing, and customer service. Teresa joined Videotel in January of 2017 and was appointed as the Account Manager and Administrative Assistant to our CEO and VP of Sales and Marketing. Teresa serves as the positive forefront of Videotel’s sales and marketing support teams. Teresa is contributory across all aspects of Videotel's business. She is a fundamental part of our overall culture and at the center of assisting in Videotel’s marketing strategy.
Teresa holds a Bachelor of Arts in Fine Arts from Christopher Newport University
Chief Technology Officer
Travis McMahand began his journey at Videotel as a service technician back in 1989. Within 7 years at the forefront of Videotel’s technical support team, Travis was appointed CTO in 1996. Travis is responsible for our customer experience across all aspects of Videotel's business. He ensures that customer value is a fundamental part of Videotel's culture and at the heart of all that Videotel does.
With over 30 years of experience software and hardware development, combined with a deep understanding and expertise in the Audio Video industry, Travis has been an integral member of Videotel’s R&D since the late 1990s.
He is instrumental in supporting our subscription business and the delivery of outstanding technical support that exceeds the needs of our customers.
Travis is the champion of Videotel’s technical and developments team. In his trademark quietly passionate style, he is a leading force in providing exceptional support to our customers.
Frank Vasquez joined Videotel in July 2017. He has a Masters degree in Accounting degree from Nova Southeastern University. Frank has held management positions for nearly 20 years in several industries such as Restaurant, Retail, and Property Management. Frank brings with him the acquired experience and skills set in Accounting, Human Resources, and Office Management. In this role as Videotel’s Accountant, Frank is responsible for Accounts Payable and Accounts Receivable. He also provides excellent accounting support to our customers, vendors, as well as a variety of services to our overall organization.
Mike Lascu joined Videotel in 2004 and brings over 25 years of enterprise software & hardware experience to Videotel’s development team. Mike was instrumental in designing our non-touch screen panel that senses human fingers through the standard glass. Mike also designed our exclusive Wave2Play proximity sensor and weight sensor for our interactive digital signage solutions. Additionally, Mike designed the integration of pillow speaker systems for our UL Approved industrial HD2600 Healthcare DVD player. Mike continues to specialize in providing hardware architecture, product direction and mentoring while keeping hardware technology modern, inexpensive and sustainable.
Lead AV Technician
Edgar Pueblo joined Videotel in 1999 and brings over 24 years of extensive experience as a Senior AV Lead Technician. Edgar is responsible for providing top-notch testing and repairs for all things AV. Edgar is a critical part of the final testing phases for our customer’s custom designed solutions to ensure they exceed our customer’s expectations Edgar additionally is our driving force to assemble any and all custom solutions from harnesses, to motion sensors, to custom circuit boards, wiring, testing our server racks and programming of custom STBs. He is outstanding in creating, directing and managing complex engineering projects and products, and has been Videotel’s right hand for our AV technical team.